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📡rssdevto-ai·MJB Technology

Is your "Intelligent" ITSM running on a broken foundation? 🧐

Unpopular opinion: 90% of ServiceNow lag is self-inflicted. We treat enterprise SaaS as a "low-code" black box and forget that Big O notation still applies. Our latest guide explores why "Ground-Level" fixes are the only way to prepare for the Agentic AI era.

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